5/5

posted Nov-12-2009

When I printed out my invoice the promo code discount didn't show up. Using Newegg's chat I contacted Dena, she took my customer number and the promo code, investigated and in less than 5 minutes it was corrected. Very quick and the rep was pleasant but still very business like. An outstanding experience.

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1/5

posted Oct-15-2011

I've bought several items from the thetechgeek.com over the last several years and usually have no problems. However this time I ordered several hundred DVD-R's and after several days noticed that they had not shipped them. They had however charged my credit card. Tried to contact them without success. Their contact page returns a page not found when you hit submit and evidently their phone number is a state secret. Called my credit card company today and initiated a chargeback. Perhaps that will get their attention.

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5/5

posted Nov-12-2009

When I printed out my invoice the promo code discount didn't show up. Using Newegg's chat I contacted Dena, she took my customer number and the promo code, investigated and in less than 5 minutes it was corrected. Very quick and the rep was pleasant but still very business like. An outstanding experience.

comment on review | report?

Is this review?… Helpful Cool Share

1/5

posted Oct-15-2011

I've bought several items from the thetechgeek.com over the last several years and usually have no problems. However this time I ordered several hundred DVD-R's and after several days noticed that they had not shipped them. They had however charged my credit card. Tried to contact them without success. Their contact page returns a page not found when you hit submit and evidently their phone number is a state secret. Called my credit card company today and initiated a chargeback. Perhaps that will get their attention.

comment on review | report?

Is this review?… Helpful Cool Share