4/5
posted May-07-2006
Well, I was suckered in on this one, I think. This company has a very good resellerratings, with many favorable comments. I ordered a camcorder and the next day they called to try to sell me overpriced accessories and warranties. I finally conviced them I DIDN'T want those things! Well, it's been a week now, with no camera. The website says my order is "in the final stages of processing," which it's said for the last 5 days. They did have the lowest price by $5-10, but now I don't know if I'll ever even get it! The last time I ordered something and had to call and get a "hard sell" on other accessories, I eventually had to cancel the order and go elsewhere (after weeks of waiting, excuses, etc). I investigated all the positive reviews from resellerratings. Virtually everyone leaving good comments has left only one review (of this site), and they did so on the day they "joined" resellerratings. Virtually all of the reviewers with multiple site reviews had a bad experience, like mine. I suspect that these guys are creating new user ID's every few days and leaving themselves a positive review...which would be fraud! I will not order from them again.
UPDATE: Many of the suspicious positive reviews have been removed. The current scores probably much more accurately rate this company (their rating was around 9.0 a few days ago! Thanks, resellerratings!) In the meantime, I contacted customer service, and got a polite reply with an apology for the delay in shipping (I was pleasantly surprised). They then upgraded the shipping to two day air at no additional expense. I haven't received it yet, but have received the shipping invoice/tracking number from UPS. Will update again when it arrives.
UPDATE: Well, the package arrived today (10 days after the order). In the end, I got the right part at a good price. The "hard sell" phone call for accessories, warranty, etc, and slow to ship (requiring email to customer service) were big negatives, however.
This review was modified by
dawgfan6 on May 11 2006 06:35:31 PM
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posted Jun-30-2011 
posted Apr-26-2007 
![Share](javascript:share_rating({"review_body":"Item as described, shipped quickly. Recommended.","link":"http:\/\/www.resellerratings.com\/store\/PoolSupplyWorld\/comment\/797674#comment797674","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/PoolSupplyWorld.jpg","store_name":"PoolSupplyWorld.com","username":"dawgfan6","rating":"5"}, "single");){kind=link}
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![Share](javascript:share_rating({"review_body":"Well, I was suckered in on this one, I think. This company has a very good resellerratings, with many favorable comments. I ordered a camcorder and the next day they called to try to sell me overpriced accessories and warranties. I finally conviced them I DIDN\u0027T want those things! Well, it\u0027s been a week now, with no camera. The website says my order is \u0022in the final stages of processing,\u0022 which it\u0027s said for the last 5 days. They did have the lowest price by $5-10, but now I don\u0027t know if I\u0027ll ever even get it! The last time I ordered something and had to call and get a \u0022hard sell\u0022 on other accessories, I eventually had to cancel the order and go elsewhere (after weeks of waiting, excuses, etc). I investigated all the positive reviews from resellerratings. Virtually everyone leaving good comments has left only one review (of this site), and they did so on the day they \u0022joined\u0022 resellerratings. Virtually all of the reviewers with multiple site reviews had a bad experience, like mine. I suspect that these guys are creating new user ID\u0027s every few days and leaving themselves a positive review...which would be fraud! I will not order from them again.<br><br>UPDATE: Many of the suspicious positive reviews have been removed. The current scores probably much more accurately rate this company (their rating was around 9.0 a few days ago! Thanks, resellerratings!) In the meantime, I contacted customer service, and got a polite reply with an apology for the delay in shipping (I was pleasantly surprised). They then upgraded the shipping to two day air at no additional expense. I haven\u0027t received it yet, but have received the shipping invoice\/tracking number from UPS. Will update again when it arrives. <br><br>UPDATE: Well, the package arrived today (10 days after the order). In the end, I got the right part at a good price. The \u0022hard sell\u0022 phone call for accessories, warranty, etc, and slow to ship (requiring email to customer service) were big negatives, however. ","link":"http:\/\/www.resellerratings.com\/store\/ElectroDiscounts\/comment\/257865#comment257865","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/ElectroDiscounts.jpg","store_name":"ElectroDiscounts","username":"dawgfan6","rating":"4"}, "single");){kind=link}
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