1/5

posted Jul-21-2011

I have an M15 and I want to say that this is the worst laptop I've ever had.

- The monitor makes a better mirror than anything else;
- The battery dies at 60 odd percent after 2 years of use (no nice shutdown, just kills power)
- The usability is the pits (who puts a non tactile wireless shutoff right next to the non tactile sound button??);
- My model has 2 USB ports (really, on a $3,000 workstation replacement?, 2 USB ports??).
- The touchpad is utterly terrible with huge problems with palming.
- The touchpad also has a horrible button that's hard to use and forces you to click the far left side of the mouse, meaning your finger is forced to use the upper left corner of the touch pad only (necessitating that you relax the sensitivity to palming causing a catch-22 situation in which you can't win, I don't leave home without an extra mouse).
- The whole thing looks and feel like it was made in the 1980's, really, I had a slimmer laptop in 1989. If I need to lift weights I'll get a gym membership.
- The power adapter is on its last legs with tears at the socket from very light usage (I don't travel too much with it), again after 2 years.
- The screen is easy to scratch.
- It was a power hog even when the battery actually worked.

And that's it. There is not one good thing I could say about this laptop. The quad core processor rocks, but thanks goes to Intel for that. The solid state drive is nice, though they offered, as bundle, one of the worst performing ones, so I look forward to better in the future. It shipped with a massively bad soundcard bug that caused bluescreens for my first 6 months of ownership and made skype unusable (fixed now thankfully).

I personally will never ever touch anything with the Alienware name on it again. I can't fathom why it gets good reviews. All these sites seem to be people who play with it an hour or two and write a review. I was disappointed within my first 2 weeks of using it, and after 2 years now am completely furious. I understand why they only sell it online, if you actually looked at it for 5 minutes you'd never make the mistake of purchasing it.

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1/5

posted Sep-12-2008

Classic bait and switch website. The item you are ordering appears to be a standard product, but after you order it, if you ask whether it is the US version, it turns out to be an international version with inferior warranty and accessories.

I simply cancel my order with such organization - they clearly need to advertise that the product is not the US version. They do not on purpose.

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