1/5

posted Nov-02-2011
I placed an order through Amazon for this company doing business as an entity called LinkyoExpress. The product specifications indicated clearly in two location that the toner the I order was "By Samsung" and Brand Name "Samsung" however I received a generic toner. I noted that the same entity also sold clearly marked generic toners that were marked as "By Generic" for a lesser price. I requested they send the correct OEM toner and provide S&H to return this one, denied. I requested a price match with the generic toner, denied. I requested an RMA to return this item and they simply cover the S&H due to the misleading listing, denied. I am currently working through Amazon to get a reasonable resolution.