4/5

posted Dec-03-2004
I greatly disliked the amount of time (days) they spend verifying address/phone. When I order something next day air, I expect it next day air. Once they finally filled the order things were fine. Their staff was friendly and nice. However, their verification process means no more orders from me.
Soon after this, newegg refunded the shipping and asked me to improve my rating to very satisfied. I will meet them halfway. They have been very nice to deal with, better than most, but I stand behind what I said above. They are trying to verify my home phone when I am at work.
They contacted me AGAIN a month after this, asking me to raise my rating again. No way. I raised it once already. Deal with it.

This review was modified by
dalewith on January 04 2005 06:32:01 AM