1/5

posted Jun-09-2010
I tried to purchase a golf bag from this company on April 14th 2010. They told me it was backordered until May 28th, I told them it was OK. On May 28th, I called and spoke to Brian who said that he could not get the color bag I wanted but could get different colors. I said that I wanted that specific color. He said he would send me say blue or red and I could exchange the bag locally ie illegally. I should have known then but he then said he would get it. he lied and twice told me it had shipped but did not give me a tracking number. wHen I persisted he then wrote
09-Jun-10 09:41 AM - "Dear Michael, This is the legal team at BHMGOLF. We just heard your phone calls and threatening message to BHMGOLF Customerservice. If anything is said to anyone we will take your phone calls and threats to the next level. We have not processed your order because of your violent language on the phone with our customerservice dept and our payment processor has decided not to accept your credit card. This Golf Bag is our asset and we can choose to do business with. We are choosing not to do business with you. We don't know who you are and why you have a right to treat us like this. We don't appreciate your tone and your threats on the phone to our customerservice team. We have rights to and we will RESPOND to the BBB. You can coopy this on all your emails to the BBB. We have not charged your card , There is NO pending charge on your card and their will be no pending charge. We will NOT accept your order and we will ship the bag to someone else. You just lost another good source for discount Golf Equipment. Go buy the bag at Golf Smith for $199 plus Tax in NY City. Have a Blessed Day. BHM GOLF Legal Team. Please do us a favor and quit calling our customerservice line. You are harrassing BHMGOLF to fill and order and we will NOT charge your card and / or sell you a product. You are a person that can not be trusted."
I was polite and never swore, but I did ask why told me it had shipped. Brian is unstable. DO NOT DEAL WITH THIS COMPANY UNLESS YOU WANT TROUBLE.

This review was modified by
czaz2167728 on July 21 2010 03:26:02 AM