1/5

posted Oct-16-2009

There may be advantages to ordering from imarketcity.com, such as their prices and their logistics (order ships exceedingly promptly in my area, just as preceding reviews suggested could be the case). Unfortunately, they use UPS, who couldn't be bothered to deliver my toner cartridge. (I ordered same in advance of the end of the old one's life, so can't attest yet to its quality or reliability). There was a telephone number to call at imarketcity.com, but when I called it, they made no offer to follow up with UPS, much less with me. They demurred one hundred percent from being helpful. I do not recommend ordering from imarketcity.com if you 1) have either had past problems with UPS, who are a union shop with practically no way to discipline workers who treat customers poorly, or 2) hold a considered belief which that your money is best spent (and the printer does have four cartridges, three above and beyond the one that imarketcity.com supplied) on merchants who demonstrably value such things as goodwill and return business.

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