1/5

posted Mar-25-2007
Once again, like many others have stated, I wish I had known of your web site prior to my making an order through this store.
What a joke. My order had been confirmed through an email. They tell you to allow a minimum of 2 business days for processing, then tell you to expidite the processing by calling them. After 2 days, and no response as to a shipping date, I called them. I was told the camera was available, and asked whether I wanted a 2.5 hour battery or a 5 hour battery with the camera. I told them I didn't want any accessories. The person then said you must have a battery to run the camera and I again told him that all I wanted was the camera. He said ok and transfered me to another person, who in turn told me that I would be recieving an email to confirm. After waiting two more days and no email I called again from work (about 10am pdt) and was told that I would recieve an email that day. When I got home and checked my email I had gotten a message from them (8am pdt) that that camera was unavailable and that they would let me know if it becomes available but suggest that I shop elsewhere.
In the meantime I had read your website on this store and felt a little better, I guess, that I wasn't the only person who fell into this trap of low camera prices high accessory prices, no accessories, no camera!
I called them the next day and told them to cancel this order immediatly, I didn't want a company like this fooling with my credit card!
I don't understabnd how a company can get away with these practices in this day and age!