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36,422 stores1,204,506 reviews 5723 shoppers online now
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posted Dec-28-2011 
![Share](javascript:share_rating({"review_body":"Ordered the Groupon blueray deal on redtag, ubid\u0027s DOD site. Site claims will ship 2-4 days, emailed them twice , still no reply to my emails. Status says \u0022at supplier\u0027s warehouse\u0027.<br><br>I understand if it may take some time to ship out, but at least reply to my multiple emails.<br><br>I saw their latest deal for the table set on Groupon today and was inclined to jump on it, but now, there is no way i would ever buy from such an unprofessional company like this ever again. <br><br>STAY FAR AWAY, NOT WORTH THE HASSLE","link":"http:\/\/www.resellerratings.com\/store\/UBid\/comment\/1068271#comment1068271","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/UBid.jpg","store_name":"UBid","username":"cpose2121","rating":"1"}, "single");){kind=link}
“We understand this customer's frustration. In this case, RedTag.com (uBid's sister site) worked with Groupon to process only the shipping portion of the BluRay orders, and Groupon's third party shipper was responsible for actually sending the item to the customer, and updating the customer's tracking information back to Groupon. Groupon would then post the tracking information on the customer's MyGroupons page. Note that Groupon's Fine Print indicates that this item would ship out 7 to 10 days from the date that the customer redeemed the Groupon. Because we had not received any tracking info for this Groupon product, we were unable to post it. We wish we could have! Customers are directed to contact Groupon Customer Service at 877 788 7858 or email them at csgoods@groupon.com and inquire about their shipments. This was posted on RedTag.com as well. If a customer wants a refund of a Groupon Goods purchase, Groupon initiates this, and they provide us with the customer return info, so that we can refund the shipping cost. We understand this can be confusing but this is the process for this particular Groupon Goods product.””