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All 2 Customer Review(s) | by cjgrph

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CDW.com
Rating 2/10
1/5
modified review posted Dec-30-2011

“This company is a joke!
I placed an order for 2 Samsung drives on Nov. 27. I got an order confirmation. Then on Dec. 5 I got a Backorder notification email stating "Once the items are secured, we will ship them to you" with an est. ship date of 12/22/11. On 12/16/11 upon checking on the status of my order I found out that it had been cancelled. I emailed them and got an email back saying that they needed to confirm my order and I did not call them to confirm therefore the order got cancelled. I had already gotten a confirmation email from them and it did not say anywhere that I needed to RE-CONFIRM my order.
The sales rep Thomas Howell is a lying sack of s*#t for never calling calling me nor sending a single email to inform me that he had cancelled my order. Apparently what happened was that I placed my order for the drives at $79 each as advertised then when the items were back in stock they raised the price to $189.99 EACH. They refused to fill the order at the original advertised price so they cancelled my order. That's 140% increase in price.
They are the absolute worst company to do business with.
BE AWARE!”

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PCH Cables, Inc
Rating 10/10
5/5
modified review posted Nov-01-2006

“Great company!
I called them because I could not put my order in and I was politely made aware that sometimes Firefox has a problem with their website. I switched to a different browser and I placed the order. Within a HALF hour the order was shipped! I received an apology e-mail "for the inconvenience" from the owner. I received my package within a couple of days using "US Priority Mail 2-3 Days", and the shipping was $6.05 instead of the $9.00 quoted on the website.
I've ordered from them before and always got exactly what I ordered, and its always been a pleasant experience.
These guys are TOP NOTCH!”


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Reviewer Stats

Total Reviews 2
Helpful Reviews
Forum Posts 0
Homepage
Member Since 1-Nov-06
Last visit First visit!

cjgrph's Favorite Stores

  PCH Cables, Inc. Rating 10/10

cjgrph's All Stores Reviewed

  CDW.com Rating 2/10
  PCH Cables, Inc. Rating 10/10

cjgrph's Least Liked Stores

  CDW.com Rating 2/10