1/5

posted Mar-21-2011

These people are shady!!! Placed my order and never heard or saw anything further from these folks and my credit card was never charged!(Lucky!!) SO, (5) days later I called them to confirm my order status and got busy signals the first (4) calls I placed and finally got through on the fifth call only to "hold please" and be hung up on! Finally the sixth call I got in touch with someone who stated that my order had not been processed or shipped because they hadn't verified my shipping and billing information (despite that fact that I placed my order on line and personally gave them all that information)however; he verified it and said that everything was okay and the order would now be processed but not before trying to sneak in a last minute sale for a battery pack for the camera I ordered which I quickly shot down and he actually dropped the issue right away. I then specifically asked if the order would finally ship today and he stated "Yes, it would ship today" That was the end of the phone call. I then logged in later in the afternoon to check my order status again and it now showed "slight back order!" which was never at any point mentioned on the site while placing my order or at that immediate point in time! So, I called back again and actually got a hold of a person (after the second call this time) and went through the entire story above, with her, and she refused to do anything to help with the situation, upgrade my order, and proceeded to call me a liar stating that the item was always on back order the whole time and I couldn't have possible placed the order without knowing that it was a back-ordered item! The only thing I DID get her to do was send me a email right then and there confirming order cancelation! Never again will I purchase anything from them!

comment on review | report?

Is this review?… Helpful Cool Share