1/5

posted Nov-04-2010

I've never had such an awful experience with a online retailer! I ordered a pair of Martin Mania lights from Audiolines two weeks before I needed them. A week after placing the order I still hadn't heard a thing and gave them a call. It was at that point that they informed me they were on back order and they would be in in 2 weeks. After two weeks still no word. I called, same story. I shopped around intending to cancel my order but didn't find anything so decided to be patient. Today, 6 weeks after placing the order I called again. This time the sales person told me that he lights had never been ordered from the manufacturer! When asked how long he wouldn't tell me nor would he transfer me to a supervisor. The person was rude and arrogant and needless to say I had him cancel my order. This is a very low class company that treats its customers like trash and doesn't fulfill it's orders.

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