1/5

posted Jan-26-2007
This is one of the worst online companies I have ever dealt with.
I registered a domain name with them and paid to renew it earlier this month. I got an email saying the renewal failed, no reason given. How can a renewal fail when the domain hasn't expired, the info is correct and hasn't changed, etc?
I put in a help desk ticket asking for an explanation. It was closed without a reply. I put in another one that was also ignored.
I put in a claim with Paypal and got a refund (probably due to Paypal's efforts, not Registerfly's).
Now I'm trying to transfer the name to another registrar, but I need an "auth code", which I'm supposed to get from Registerly. I put in a help desk ticket asking for that 3 days ago, still no reply.
Please, don't give this company any business! Just look at all the horror stories here.