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| Member Since | 21-May-12 |
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| Verizon Wireless |  |
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| Verizon Wireless |  |
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posted May-21-2012 
![Share](javascript:share_rating({"review_body":"I just renewed my service contract with Verizon, and upgraded from a \u0027dumb\u0027 phone to a smart phone - a droid. The phone seems really nice. I\u0027m sorry I can\u0027t say the same about Verizon technical support and service. I have had the phone for one month now, and for the 3rd time they have had to replace my SIM card due to their own ineptitude and gross incompetence. The latest fiasco involved them shutting my phone down because they \u0027accidently\u0027 changed my cell service to an iphone, which, of course, is incompatible with Droid. This is after 2 previous disasters involving simple things like backuip assistant, which they still can\u0027t get to work properly. I\u0027ve spent hours on the phone with their technical support, only to have them tell me to drive to a store, because they can\u0027t figure out the problem.....ineptitudinus maximus. When will it all end? ","link":"http:\/\/www.resellerratings.com\/store\/Verizon_Wireless\/review\/1562294#comment1562294","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Verizon_Wireless.jpg","store_name":"Verizon Wireless","username":"chrisbcritter","rating":"1"}, "single");){kind=link}