5/5

posted Jun-22-2011

This is the second time I have used Lenses for Hire. The service has been excellent both times.
Last year I read the small print and queried the overseas insurance cover given that I was taking the lens to Kenya for a safari and Stewart bent over backwards to confirm that despite a conflict between the FAQs and the small print, their insurance cover did apply. There was a slight glitch last year as the lens arrived without its lens hood but it transpired that when they bought it secondhand the previous owner had 'forgotten' to pass on the hood. LFH arranged for a hood to be delivered same day in time for me to take it on safari.
I admit to playing the system on dates of hire in that I wanted it for Monday and asked for weekday delivery so that it arrived on Friday and hence I had it for the weekend too but they seem to accept that as a drawback on their hiring policies and/or build it into the price.
This year I hired the new Canon 70-300 L IS lens which ultimately (when the price comes down a bit) I might persuade my husband to buy me. Trying out the lens by hiring it for a fortnight on holiday is a perfect way of doing a long term test.
Overall very satisfied and have recommended them to several friends.

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