36,422 stores
1,204,506 reviews
5678 shoppers online now
36,422 stores1,204,506 reviews 5678 shoppers online now
 Total Reviews | 1 |
 Helpful Reviews | |
 Forum Posts | 0 |
 Homepage | |
| Member Since | 3-Jan-08 |
 Last visit | First visit! |
Check out all the stores loved by chris wong
| Compumusic |  |
Check out all the stores reviewed by chris wong
| Compumusic | |
chris wong likes these stores the least and has left a poor review for them.
No stores disliked ...
Share your shopping experience,
write a review!
Follow us & win cool gear: 
posted Jan-03-2008 
This review was modified by 
![Share](javascript:share_rating({"review_body":"Here\u0027s an update to my previous ordering experience:<br><br>Compumusic can remind a customer by email when an out of stock product is available for purchase. So, rather than walk away from a bad experience (order was placed, product turned out to be not in stock, customer wasn\u2019t notified) with Compumusic over Xmas, I decided to use this option and give the company another chance, but not before giving them a bad review for service. Within a few days, an email indicated that my product was available, and I ordered again. Robert Prado at Compumusic chose to upgrade my shipping selection from 14 days to 2 day express. They didn\u2019t have to, but I appreciate their desire to keep a customer happy. This time, Prado kept me informed about the order\u2019s progress. It arrived as promised, and my teen is overjoyed with finally having his Sibelius Student Edition. Compumusic gets good marks for actually caring what their customers think (a rarity these days), and just as rare \u2013 learning from their mistakes.","link":"http:\/\/www.resellerratings.com\/store\/Compumusic\/comment\/354566#comment354566","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Compumusic.jpg","store_name":"Compumusic","username":"chris wong","rating":"4"}, "single");){kind=link}
“Customers should contact us immediately if they don't receive the tracking number on the promised date. We don't want "a break". This order was a drop ship from our distributor and they didn't notify us the product could not ship on the promised date. For all prospective customers who are reading these comments, this is the exception and not the rule at Compumusic, as you can see reading other comments. Anyway, we accept this one as legitimate and will try that a similar situation does not happen again.”