1/5

posted May-25-2011

I was a customer of BikeSomeWhere for 3+ years. I purchased a pair of mountain bike shoes. I ordered these shoes on 4/3/2011 and paid $19.95 for expedited (2 day) shipping. They were not shipped until 4/6/2011, and I did not receive them until 4/8/2011. I asked for a credit for the shipping in an email and was told to call. It took me multiple attempts to get a live person. They refused to refund my $19.95. I gave them a choice to refund the $19.95 and keep me as a customer, or refund less and lose me as a customer. They chose to refund me $10 and lose me as a customer.

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