5/5

posted Mar-16-2004

This merchant has the lowest price on one (Pentax Optio 33WR) of the digital cameras I am interested, and before I purchased, I asked them about warranty and price listed on its web site. They replied quickly to let me know the product carried USA warranty and the price listed is the actual price I pay for the product.
I placed my order on March 7, 2004 and received an e-mail on March 8, 2004 for me to call its 800 toll free number to confirm my order. During the conversation, the sales person informed me the options of having larger memory card and rechargeable batteries, but after I explain why I don't need them right now, he didn't push at all. Very pleasant experience.
On March 11, 2004, I received an e-mail telling me the order has been shipped to me with UPS's tracking number, and I received it today on March 16, 2004. Absolutely wonderful experience! I would recommand this merchant to everyone.
One thing to mention is that the camera I ordered is actually shipped from another company in NY, but this is nothing to worry as long as I receive my order correctly and in time.
Unlike the feedback for this merchant I found online before I ordered, my order doesn't need to take long time.

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