4/5

posted Nov-26-2011

I have purchased goods from HF for years and continue to do so. The quality of the goods are generally a step below Northern Tool, but their prices are generally a step below NT. Some tools work just fine while others leave a bit to be desired. However, I find that going to the store, examining the item and making a decision usually yields good results. These tools, etc. are NOT Snap On, Matco, Craftsman quality tools, but if used by the homeowner they usually serve reasonably well. I would not want to be a professional mechanic and use these Chinese made tools. The store I use in sw Ft Worth, TX used to be the biggest disorganized store ever and assistance was almost non existant, but they have cleaned up their act and are now much better organized and they actually have customer assistants that are helpful. I would not order anything on line without first examining it in person.

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