1/5
posted Mar-28-2007
For those of you who STILL doubt the ratings on this page - I genuinely confirm that this company is committing a bait and switch by providing the following facts within a 24 hour period.
1) Found Canon Rebel XTI body only for $279 on page. Was amazed but skeptical..
2) Called American Express to confirm that I am protected as a card holder. Placed my order through their web page.
3) Received NO confirmation email but an order number during checkout completion.
4) 14 hours later, contacted 1-800 number to confirm order. Here is the dialog:
Me: hello, I'd like to confirm my order please..
Richard (customer rep): sure thing sure, let me verify some information from you
Me: Ok. What information?
Richard: would you like the 2 hour or 5 hour battery?
Me: I don't need any add-ons or accessories?
Richard: Why not?
Me: Because I already have the camera and just the body broke, so I need it replaced. I still have the battery and memory card. (figured this was the best response)
Richard: So...the items survived but the camera body is broken..wow..well..ok, let me confirm your order of $324 with shipping and tax. you will receive the item in 8-10 weeks. call if you need us.
Me: That won't work. I need it for a shoot this weekend.
Richard: Ok, then, I have just cancelled your order and the card will not be charged.
Me: Thank you and Goodbye.
PEOPLE STAY AWAY!! These type of sites are the reason people are still worried about placing online orders.
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![Share](javascript:share_rating({"review_body":"For those of you who STILL doubt the ratings on this page - I genuinely confirm that this company is committing a bait and switch by providing the following facts within a 24 hour period.<br><br>1) Found Canon Rebel XTI body only for $279 on page. Was amazed but skeptical..<br>2) Called American Express to confirm that I am protected as a card holder. Placed my order through their web page.<br>3) Received NO confirmation email but an order number during checkout completion.<br>4) 14 hours later, contacted 1-800 number to confirm order. Here is the dialog:<br>Me: hello, I\u0027d like to confirm my order please..<br>Richard (customer rep): sure thing sure, let me verify some information from you<br>Me: Ok. What information?<br>Richard: would you like the 2 hour or 5 hour battery?<br>Me: I don\u0027t need any add-ons or accessories?<br>Richard: Why not?<br>Me: Because I already have the camera and just the body broke, so I need it replaced. I still have the battery and memory card. (figured this was the best response)<br>Richard: So...the items survived but the camera body is broken..wow..well..ok, let me confirm your order of $324 with shipping and tax. you will receive the item in 8-10 weeks. call if you need us.<br>Me: That won\u0027t work. I need it for a shoot this weekend.<br>Richard: Ok, then, I have just cancelled your order and the card will not be charged.<br>Me: Thank you and Goodbye.<br><br>PEOPLE STAY AWAY!! These type of sites are the reason people are still worried about placing online orders.","link":"http:\/\/www.resellerratings.com\/store\/Century21Electronics\/comment\/308569#comment308569","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Century21Electronics.jpg","store_name":"Century21Electronics.com","username":"century21isfraud","rating":"1"}, "single");){kind=link}