1/5

posted Feb-05-2008

i too have had a recent bad dealing with express camera....... i wish i had found this site first. i googled express camera today to see if there were other reports of fraud and deceit and lo and behold. they charged me $245.00 for ground shipping a camcorder and promised me a free camcorder upgrade after which i repeatedly asked him to itemized the invoice and peter (manager) kept telling me he was including all these accessories but later saying they are not available for this camcorder. i knew there was a problem but he kept telling me the the package was huge. it was a cheap tripod and video light as well as a bag that the camcorder doesn't fit in. i wish that i had hung up at that point.
when i received the box and could'nt believe the scam i had to call the order line as they wouldn't answer my calls to the customer service line and he lied through the whole discussion. do not order from these scam artist. i got the shipping cost back but after 30 min. of arguing i hung up. too bad for them as i just ordered a sony camera for my wife from another dealer who post their shipping prices and only recommend accessories to go with it.

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