1/5

posted Jan-22-2012

Way back I ordered a computer case from these guy no issues. However seem recent order on Acer tablet has gone horribly wrong. I must inform this started with order on my family members card not my own but authorized to me and to the company twice. Item and card holder herself and her bank confirmed and waiting. However missleading information provided by directron cost. ser. lead to order cancelation of first order. Rudeness and refusal to talk to me on excuse of non card holder(and I am putting it in my word so it don't sound rude and hush as directron said it). When finaly new instruction given to authorize the card yet again to place a new order of same darn ACER tablet which later did receive in working condition. Few weeks later not to appligize to me but to show more incompetance and rockie mistake. Say some unamed item is place on RMA and they want the item... to my confusion what item?? I must say nothing driven me to write this much review for a company but customers must know the fact. Make your choice where you choose to shop next time. Still pending on the resolution on the RMA. You see my point...30-50 bucks really...save yourself some unessary trouble from company like directron.

comment on review | report?

Is this review?… Helpful Cool Share