1/5

posted Mar-01-2010
Ordered an item. A week later was notified not in local stock, will ship from Hong Kong. Three weeks later emailed seller three times before they responded "shipping from Hong Kong is slow, wait if after three weeks you don't receive item, let us know" waited another week+ three more emails, now the item is "lost". I will receive "store credit" and can reorder. I asked them to reorder for me. NO, you must jump throught these hoops. I'm absolutely sure that when and if I reorder this item, I will never see. it. Cheap stuff, poor service (unintelligible messages, I guess they're coming directly from Hong Kong). Save yourself the trouble, avoid these yokels.
“Thank you for the feedback so that we have another opportunity to correct and serve you again.
We are sorry for the experience that you went through with this transaction. We have the item in stock now and processed the replacement to you.
With your feedback, we will continue to improve our customer service.
Thank you.
Meritline.com Customer Service
--reply modified on 03/04/2010--”