1/5

posted Jun-22-2011

I was researching the Nikon D3100 camera and came across what was reported to be a great deal on the camera at www.need4digital.com. I ordered the camera on line and was under the impression that I was purchasing the complete camera. After not receiving confirmation, I waited 5 days and called their customer service department. I was told that the camera was back ordered and they had just received a new shipment, although it was labeled "in stock" the day I ordered. When I spoke with customer service, the gentleman was rude and very pushy asking me, "how do you expect this camera to work without a battery?" I advised him that I was under the impression I was receiving the complete camera and that all other sites included the battery. He stated that they are a wholesaler and "that's how we can keep the prices cheap. He advised me that I could get the battery for him for 129.00. I told him I would find the battery elsewhere. He then stated, "well it still wont run because you did not by the firmwear operating system required to make the camera work." I asked how they could sell the camera without an operating system and was told, "because we can." He did offer the operating system as an add on at a price tag of over 200.00 All of a sudden, the "super deal" that was advertised on their web site became more expensive than any other site or even buying it locally by about 300.00. What a scam this company is running. I recommend staying away from this bait and add on company. Their ads are very misleading and their staff is rude and unprofessional. I have notified the BBB, the FBI and several other agencies. This company and those who run it need to be held accountable.

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