5/5

posted Jan-25-2012

Ordered Samsung DDR3-1333 SODIMM 4GB Notebook Memory at the best price available in my searches. Received notification of shipment the same day, and had it in the laptop within the week.

Excellent overall experience. Thanks SuperBiz!

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5/5

posted Dec-05-2011

Many time customer, and this order was much like the others - perfect!

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5/5

posted Jan-07-2011

I purchased a Samsung OEM Travel Charger (Detachable W/ Micro USB Cable) ETA0U20JBEBSTD and a matching Samsung OEM car charger. Both products were VERY reasonable priced with VERY reasonable shipping charge. The USPS delivery confirmation number was sent in an email within a day, and the products arrived in a durable box at my home in NC (from PA) within a few days. EXCELLENT OVERALL EXPERIENCE!

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1/5

posted Apr-14-2010

Sending my mother items she did not order. Now have to pay shipping to return the item. Hoping they don't charge my credit card. PHONE NUMBER GIVEN FOR CONTACTING THEM BURIED THREE LEVELS DEEP IN WEBSITE - ONLY INTERNET/EMAIL SUPPORT ON PRIMARY PAGES!
United States: 1-877-268-6638
Canada: 1-800-265-1027

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1/5

posted Mar-16-2010

STAY AWAY! Immediately noticed call quality issues even when no other internet activity was going on. Call-in echo that was NEVER there when previous AT&T phone service. Decided to give them a chance because price was so good. Followed Vonage tech bulletins to point of just having cordless phone plugged directly into Vonage box. Echo never went away. Calls from NC to NY were often 'no lines available' and when could get through just acceptable quality but frequently degraded and dropped. About 2-3 weeks ago it became almost impossible to even get NY. Cost $130 to drop service because I was 1 week away from 1 year. STAY AWAY - TECH SUPPORT IS USUALLY FOREIGN SPEAKING AND OFTEN USELESS!

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5/5

posted Jul-20-2008

Bought Motorola "MotoRoKR" S9 Stereo Bluetooth Headset

++POSITIVES++:
+ Received email communication when shipped including tracking number.
+ Product received in great working condition.
+ Excellent price.

--NEGATIVES--:
- Over 72 hours before I received a shipping notice (vendor claimed laptop quit).
- Website advertises "Super fast 2-3 day USPS Priority Shipping!" but my product was sent First Class mail.
- Vendor is in Florida according to website, but product shipped from Brooklyn NY?!
- Product not in any kind of official Motorola packaging, so how can one distinguish from a refurbished or open-box product? (website states new bulk, but seems like should still use a Motorola-labeled bag vs plain ziploc bag)
- Manual not included despite website saying it was. Had to download from vendor website.

Overall, still very satisfied but a little concerned as I did not have to rely on customer service, and I fear it may be less than satisfactory.

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1/5

posted Dec-11-2007

Ordered my product WITH FREE SHIPPING in the morning, and by afternoon I get an email asking me to call them to confirm the order.
All this was merely some scheme to try and up-sell about 5 other accessories I did not want or need.
By the end of the call, the person tried to SNEAK BY the fact that he was adding HANDLING AND INSURANCE charges of nearly $15 to my order.
I asked him to cancel the order immediately and explained this was bordering on fraud.
>>>>!!!!! BUYER BEWARE !!!!!

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1/5

posted Dec-11-2007

Here's my experience time-line:
===============================
OCTOBER 14, 2007: Received my new account package via email
OCTOBER 18, 2007: Mailed off my package of Lexmark Cartridges (7x82, 8x83 and 1x88) for total of $24.30 per purchase listing of that day (NC to CA shipment)
NOVEMBER 13, 2007: No communication from FreeRecycling, no PayPal payment rcvd, I submit a Customer Service inquiry
NOVEMBER 14, 2007: Quickly receive response email from FreeRecycling's top gal "Processed, statement issued amount of PayPal transfer $ 24.30 by tomorrow morning!"
NOVEMBER 16, 2007: PayPal payment not recived - it is now 2 days late - I email back to let her know.
NO RESPONSE FROM FREERECYCLING!
DECEMBER 6, 2007: 3+ weeks later, no response or payment, I email again
DECEMBER 11, 2007: Still no response or payment, I decide I must warn others regarding my experience
** UPDATES! (1/28/2008) **
JANUARY 15, 2008: Receive letter with statement showing receipt of my $24.30 of cartridges on 11/7 last year, still no payment received over two months later.
JANUARY 22, 2008: Receive another letter pitching their business, and asking me to verify my account details, still no payment.
JANUARY 28, 2008: Finally - PAYMENT! An email arrived from PayPal saying I had to accept a payment from FreeRecycling.Com. PayPal took a $1 fee, so maybe it would be better to have opted for a check. But anyway - I was FINALLY paid, but it took them over TWO FULL MONTHS!

Use extreme caution, and spring the $0.50 for package tracking otherwise you have no recourse. Might wish to avoid FreeRecycling issues (VERY slow to pay!) and get the free ream of paper (per cartridge) from Office Depot instead.

This review was modified by carlupq on January 28 2008 01:44:18 PM

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5/5

posted Nov-26-2007

I have been making purchases at NewEgg.Com for many years now, as they always seem to go the extra mile in their pricing strategy.

This morning, I goofed up and forgot to do a "COMBO SPECIAL" on my video card which would have given me a DVI-TO-HDMI adapter free.

I called and spoke with a representative who immediately noticed I had used PayPal on my order, so she could not alter it. She graciously made an "exception" order for me so I could get the complimentary adapter as I had originally intended.

Thanks NewEgg - you have always been a GREAT e-tailer and this morning's purchases have been no expection!!

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1/5

posted Feb-01-2007

Sloooooow...
Order Number: 22109
Placed : 01/07/2007 20:31:50 EDT
Current Date: 02/01/2007 15:23:59 EDT
FedEx Tracking#: 26172181005711
http://www.fedex.com/Tracking?tracknumbers=261721810057112&cntry_code=us&clientype=ivshpalrt&language=english&

From the Magna Fortis Order Confirmation email:
"Please allow 10 business days for production during off-peak periods, and 15 business days for production during peak periods. Tracking information will be sent once the order is shipped."

Of course, I was immediately drawn to the blatant fact that "peak periods" is left undefined - very convenient for Magna Fortis.

It is now February 1 2007 - nearly TWENTY(20) business days later, and Fedex has still not been provided a package that Magna Fortis claimed was ready for them to ship on January 26th.

Again, how CONVENIENT that the package data was presented to FedEx right on the 15th business day, but when FedEx is there to get the package, it is not available. I guess they fibbed a bit saying the tracking information was sent when it is SHIPPED, because mine is not shipped yet!

And to add insult to injury, a fellow classmate called Magna Fortis and inquired on his order that was placed only a day before mine (same exact thing I ordered), and he was told that if he paid $40+ extra shipping dollars, they could magically overcome the production delays and send his product out right away.

WORD OF WARNING - it appears "peak period" is every day of the year so expect a minimum of 15 business days before shipment regardless of when you order.

ALSO - expect a lame excuse from customer service (they are rude too) when you call to inquire why the shipping notification is sent, but they can't seem to provide an actual package to FedEx.

ADVICE - try another vendor if you want the product in your hands in a reasonable amount of time. If you've got all the time in the world, this company MAY fit your schedule.

This review was modified by carlupq on February 02 2007 02:12:10 AM

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