2/5

posted Apr-02-2012

I've orders a few times from ABCink before and never had a problem or needed to return. Their ink quality was never great, but for my needs it was fine. In my last purchase I ordered various colors and black. The black is super faded and barely readable unless you set the quality to high. The colors are not true to what they should be, so the printed pages color ends up looking bad and faded. I wouldn't recommend this ink to even print a newspaper. By the way, every time you order ink from them it's a different manufacturer, so a purchase there is a role of the dice. This time I got G & G. Blech...

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1/5

posted Dec-20-2006

ME -->"Does anyone there speak English?"

The call center located in the Philippines is a joke that doesn't make me laugh. I ordered a surge protector, flash drive and software bundle on their website for a good price. I found out after calling "customer support" they either had none in stock or I received a discount I wasn't supposed to. Anyway, they would not honor the price on the website because, apparently, you can't hold them responsible for their own pricing mistakes! I was transferred on 2 occasions to a pleasant dial tone. Everyone there is nice, but nobody is capable enough to resolve anything. They can, however, transfer you to that special someone that doesn't exist. The scripting is apparent to listen to and if your problem doesn't fit into their script you are up a creek.

I have purchased products from Dell before, but that will now cease due to the customer support.

Michael Dell if you are reading these reviews you have a serious problem on your hands that must be fixed before you run yourself out of business. Add my name to the list of unsatisfied, but more importantly, extremely frustrated customers.

Let everyone you know understand what a poor company Dell has become!

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