captainkarl - User Profile page at ResellerRatings

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All Customer Reviews (1)

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AJ Madison
Rating 2/10 1/5
modified review posted Jun-07-2012

i ordered an a/c unit on 5/23/12 was told it would be delivered on 5/29/12. it didn't get delivered until 5/31/12 and my order was incomplete and could not be installed. called customer service and all they wanted to do was apologize. after many phone calls they offered me 1/2 off of my shipping costs. the c.s. mgr was supposed to call me within 24-48 hrs . that never happened!!! i finally called back on 6/7/12 and received no fair satisfaction from the mgr. michelle. my condo. complex does alot of business with this company and i was completely dissatisfied with their services and most of all their follow -up . karl in ct

About captainkarl

Reviewer Stats

Total Reviews 1
Helpful Reviews
Forum Posts 0
Homepage
Member Since 7-Jun-12
Last visit First visit!

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  AJ Madison Rating 2/10

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  AJ Madison Rating 2/10
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