1/5

posted May-09-2006

Horrible store. I could go on and on but they have already tired me out. Basically we ordered a huge plasma TV, were told that it would be here in a week (after somehow being convinced to buy an extraordinarily pricey warantee). It never came. They never returned our calls. 4 weeks later they told us it was backordered. We tried to cancel, they threatened to charge the cancellation fee, we threatened to call the credit card company and BBB (36 complaints against them! oh my! including one FROM the BBB). Suddenly they agreed to reimburse us 100% but the money has not yet posted to our account (only 24 hours later though). So I am getting ready to call the credit card company again...

Keep every email they send you. Document every phone conversation you have with them. Just so you are prepared to go after them. Sigh!

This review was modified by canmom on May 09 2006 08:09:01 AM

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