1/5

posted May-28-2010

RUN AS FAST AS YOU CAN AWAY FROM THIS COMPANY. I ordered a Canon 50d camera body and a 28-250mm canon lens on May 1st, 2010. They called me on the 3rd of May to verify the order and tried to sell me an overpriced battery. I did not buy th battery and they told me the camera would arrive in 7-9 business days. I called back on May 11th because I asked for a tracking number on May 3rd and never got one, I spoke to Simon and he told me it was shipped and I should recieve the items by May 19th. I called back May 19th and had to leave a message because no one answered. He then gave me an extension (359), who is some guy Rodney, who never answers the phone or returns calls. I called again on the 19th (still no email with tracking) andhad to leave a message. I calld again on te 21st and spoke to Anthony and he told me the shipment "must hae gotten lost" and he would issue a refund in 48 hours, I asked for a confirmation and he never sent one. I called again on the 24th of May and spoke again to Simon, he told me a refund was scheduled and I would receive it "immediately". When I asked him todefine "immediately" he told me I would get it an hung up. It is now May 28th and I have filed a BBB complaint, called the manager of record and written him a direct email. I have also contacted my attorney and am going to sue these crooks for stealing $1,164.00. I left them a message today to let them know that is what is coming next.

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