“Dear Valued Customer,
We greatly apologize for the issues at hand. We have contacted you in the hopes to help restore your faith in Newegg. We have presented you with a reasonable solution and hope it is to your satisfaction. We never intend to be deceiving in any way to you. If you have any unresolved issue, which are leaning you towards "very dissatisfied," please do not hesitate to contact us at 800-390-1119. We are always here to help with any misunderstanding.
We appreciate the informative review, which has been used to better ourselves.
Newegg Customer Service
|Last visit||First visit!|
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