1/5

posted Jan-24-2012
Hi,
Last week I bought a mp3/mp4 player, "sales department" even called me to verify the shipping, at that moment they were very nice. 3 days after, I received the device I charged it for 4 hrs, but great surprise IT DIDN'T work at all, I send a message to "Customer Service" they answered me 2 days after, they told me to fully charge the device for 5 hours and that might work with the problem. I plugged the device for 5 hrs but the same IT DOESN'T WORK. I replied their message immediately asking for a good answer and to be fully refund for my purchase, next day they didn't answer, I replied back again, 2 days after they replied telling the "Return Department" took note of my request and they will communicate me in 2 business days to give me the steps to follow with the issue.
They talk as they were a big company, but the truth is they are merely a warehouse (I look at them in Google Earth).
I DON'T RECOMMEND TO BUY ANYTHING TO THEM.