1/5

posted Jan-30-2012

I had purchased Net Nanny from Herman Street. I had downloaded the product and ran it on my computer. After working with it for the day, I found I did not care for the software, from several perspectives and deleted it. I had left a message with Herman Street the next buisness day, they responded in a timly manor, however they had told me that they would not refund my pruchase, because I had activated the software. I had mentioned that their web site said "30 day free trial". I could go into more detail as to the phone conversation with the customer service, but will try and keep this brief. In a nutshell I will never make a purchase from this company again. And would caution others in the future to do the same.

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