5/5

posted Sep-27-2004

Excellent service; FAST shipment. Have order four items this year (eleven items ordered since 2001)....can't beat their prices!

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posted Feb-19-2004

POOR customer service; ordered spouse flowers for Valentines Day. Did NOT receive what I ordered. Sent THREE emails and TWO faxes and have yet to hear a word!!! Now they say they have a disclaimer to substitute. Oh well....

This review was modified by buckalew on February 21 2004 05:38:23 AM

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1/5

posted Feb-18-2004

Paid for their software; immediately discovered majority of package was via download with significant time involved to obtain. Requested refund. Response was we will send you a CD if needed (positive); informed them that package was not what I expected and requested a refund (sent NUMEROUS requests)....NO response or acknowledgment from them!!!!! Stay away from them!

This review was modified by buckalew on February 21 2004 04:07:20 PM

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2/5

posted Feb-15-2004

Sent wrong drug; took a couple of emails but they say they are refunding total cost or order and shipping fees.

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1/5

posted Feb-04-2004

Ordered software ($100); canceled order BEFORE it shipped. These folks STILL charged a 15% restocking fee. Figure that one out????

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1/5

posted Oct-24-2003

Purchased cell phone antenna to boost signal in house. Worked extensively with manufacturer (Wilson Electronics) determining existing signal strengths and application of their antenna. They indicated their product would not enhance signal and suggested returning product. Antenna returned to Battery Outlet on October 8; nearly three weeks later AND THREE faxes to Battery Outlet have failed to generate refund to my MasterCard!

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1/5

posted Jul-31-2003

Placed order late Friday evening...order status inquiries continued to reflect "sent to warehouse" thru July 30. Sent three email and a fax asking for an update....no responses. Called afternoon of July 30 to discover item was not in stock! Company needs to be more responsive to email/fax inquiries and let consumer know immediately when item is not in stock,

This review was modified by buckalew on July 31 2003 12:15:53 PM

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