1/5

posted Jul-29-2009

The WORST online buying experience I've ever had! When you select priority shipping, doesn't that signal that you might want to receive your goods as, oh say, a priority?! They took over 24 hours to ship my product (site said it would ship within 12 hours) and the package arrived after 11 days (rather than the 2-4 I paid for).

Did they apologize and offer to reimburse me for the difference between priority and standard shipping? No, they pointed to the fine print that we've all been trained to ignore and said the problem lies with USPS.

I refused to accept their package, so hopefully my credit card company will get my full payment back.

Thanks Overtock.com for making my purchase come through in the end!

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