1/5

posted Jun-11-2012
I avoid purchasing from Guitar Center because of their weird return policies. I ordered a bass guitar case that was on sale, it came with hidden damage. The second time I opened it, the whole top cracked. I had thrown away the box (which was just a plain cardboard shipping box not a product box) the day before. When I returned the case to the store (which is their policy), they told me they'd have to charge me a 15% restocking fee because I didn't have the box. I had used a GroupOn for part of the purchase price of this and several items on the same order. By the time they finished with all the rigamarole, I ended up paying about full price for the case. And it was a BIG hassle. So, I'll use them for price comparison and for research - and then I'll order from somewhere else.