5/5

posted Nov-27-2011

Overall, it's been excellent. The order execution was flawless; the lookup options made it easy to find the correct product for my printer. The instructions were among the clearest I've read for a long time, and easy to follow.

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2/5

posted Jul-14-2007

Although the shipping was fast, the battery was described as a compatible replacement for the OEM battery of my phone (LG VX3300), but was not. The CBW customer service representative claimed that
my phone must be "one of those phones that will not accept an aftermarket battery". When I opted to return the battery for refund, I got stuck with paying the shipping both directions, despite the fact that their description was in error.
Repeated emails to customer service at CBW was a complete waste of time. None of the customer service people seemed to read what I wrote, and just repeated that they wouldn't refund the shipping because I had decided to return the battery.

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