5/5

posted Dec-01-2010

Great experience. Some time back I had a package stolen. The reshipped it signature required and (my preference) now send all of my packages signature required.

I really appreciate how easy they are to work with and the selection of products for the Mac.

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1/5

posted May-06-2006

They took my money and have not made good on their promise of a magazine subscription. I have contacted them three times using their problem tickek system and have been given the run around. I think they have lied to me and I think they are crooks. I recommend you do not do business with these crooks.

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5/5

posted Jun-15-2005

I've been searching for an auto/air adapter for my XPS Gen 2, I found one here and ordered it. I am a bit worried about the company based on its ratings here, but given that they are the only source I've found, it's worth the risk. The order processing has been easy and talking with customer service to see if the item was going to ship the day after I ordered it. I talked with Angela who was quite excellent. If it works I'll be even happier.

This review was modified by brett.schuchert on June 25 2005 11:43:19 AM

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1/5

posted Jun-14-2005

I purchased X & Y by Coldplay from Best Buy. It advertised a "free song" from Coldplay as an exclusive. I downloaded the client. To continue with the installation I was forced to provide a credit card and I was told if I didn't cancel it, I would be charged for a monthly service (which I did not want). I entered the provided promo code only to find that the song did not exist on Napster. I contacted customer support and they provided me with another promo code to get the "free" song. I then tried to cancel my account but each of the 4 times I tried I got a mysterious "500" error.

So overall I was extremely unimpressed with what is probably a comedy of errors but came across as a bait and switch to get me to pay for a monthly service I did not want.

This review was modified by brett.schuchert on July 01 2005 07:57:40 AM

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1/5

posted Mar-18-2005

I attempted to order and the one thing I tried to order resulted in a problem with their page. Upon further research, many of the products they offer have never been OEM'ed. With a little further research, it appears that this site is an illegal site. Finaly, .org sites should be not for profit, right?

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5/5

posted Mar-01-2005

I wanted a Nolan x-1002, size 2XL. I could not find a US-based store that had it. I happened to write an email to these guys and they told me that in fact they had a new supplier that could get the 2xl in around the 11th of this month. When I called the next day, they had actully found their supplier had 2 in stock, one of which I ordered and is on the way. Their prices are great and so far the service I've received has been excellent. I called back to add an additional dark shield and Jay recommended I hold off since the helmet already has a sun shield build it. I'm very impressed so far.

This review was modified by brett.schuchert on March 15 2005 10:01:50 AM

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5/5

posted May-28-2004

I was looking for a portfolio to carry my photographs. After a lot of google searching, I came across this site. It has decent prices and a good selection. I got my order when I expected and it was certainly well packed.

This review was modified by brett.schuchert on June 07 2004 09:08:02 AM

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5/5

posted May-25-2004

Based on a recommendation from someone at dpreview.com, I placed an order for 3 custom frames for pictures I have taken.

Initially I found the selection of framing material to be good but it was not apparent how to order. After I figured that out, I proceeded to place an order for 3 different frames for 3 different prints.

The user interface allowed me to specify a frame type and color, then provide an image (through upload or pointing to a website; I used the latter). Next I was able to select matte style, color and width. The website showed me a preview of what my image looked like framed.

Finally I selected the glass and backing.

The selection seems excellent (though I have not compared to other sites). The design aspect of the site is excellent. The price seems very reasonable (compared to what I'd expect to pay going to a local store).

This review was modified by brett.schuchert on June 04 2004 01:36:43 PM

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5/5

posted Nov-06-2003

B & H have an excellent selection of products. They have stuff that you often cannot find anywhere else. They generally have excellent product information. Their customer service is excellent and their prices are (at least for what I've been buying recently) always quite competetive. I'll continue to use B & H on a regular basis and I'll recommend them to anyone as well.

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5/5

posted Nov-06-2003

I like their selection. There's a lot of good information on the web site, though you have to read a bit to notice it. Their prices are good as is their selection. I have two minor complaints. 1. It is sometimes difficult to get to your card. 2. I'd like to see some pictures of items.

As I need more of the kinds of things they sell, I'll return there.

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