1/5

posted Nov-30-2006
Wow, what an experience. My husband and I ordered a Canon Elura Camcorder from this company, which we found online of course by searching for the best price. Low and behold, my husband receives the email to contact "Brad" about our order. When my husband calls, he is told that the order has shipped, it's in transit and is currently in Tennessee, and asked for our 3 digit code on the back of our credit card. He also wanted to make sure we knew that the camera did not come with a battery or cables, and of course went on with a sales attempt that he is quite assertive in presenting. My husband, who by this point was livid, stated that nowhere on their website did it state that the camera did not come with a battery or cables, and that we wanted to cancel our order. Brad went on to tell us that if cancelled, there would be a 15% restocking fee. My husband told him he'd better not even try this crap with us, that if the order truly had shipped (which it hadn't, Brad let that slip out accidentally later in the phone call), that we would refuse the package, call our credit card company and dispute any charges, and file a BBB complaint. Boy, Brad was less than professional, argumentative, all the things you would expect from a scam artist trying to portray himself as a legit business man. When my husband asked to speak with Brads supervisor, Brad responded that he was the owner, and said "What, is that so hard to believe?" My husband asked that if Brad WAS the owner, then why the heck was he taking customer service phone calls? Brad said it was because they were busy..... Yeah, busy scamming people. This guy's a worm.
Here's the problem, if anyone read these reviews BEFORE they made a purchase, they would never buy from this company, and never have the pleasure making Brad's acquaintance. Unfortunately, the company has various aliases, and people are getting had every day by this shyster.
Note to "Brad": Stay away from dark alleys, buddy. You have some people there waiting for you.