bptrager - User Profile page at ResellerRatings

We have detected that javascript is currently disabled. To get the fullest experience from our site we suggest enabling javascript. If you have any issues using our site please contact us.


»
 
No Avatar

All Customer Reviews (3)

sort by store, date, rating, likes

MountAVision
Rating 10/10 5/5
modified review posted Dec-11-2008

I ordered a CPS extended warranty and had tried to registered it, but it hadn't been processed. Chris followed up with me and I had explained to him about the situation and he quickly remedied the issue I had and registered my warranty. There is no doubt in my mind that this company has raised the bar for customer service and I would definitely order from them again. This company is the real deal!

Fry's Elec
Rating 10/10 5/5
modified review posted Oct-03-2007

Ordered a Sony 46" XBR LCD and was given the shipping notice seven hours later. Because of the weight, they sent me another notice that it has been shipped via ABF and not DHL as originally planned. I received the TV three days later (as expected) and it arrived in perfect shape. Overall, I am extremely satisfied with the way Fry's handled the transaction and kept me well informed on the status of my order. I would definitely recommend Fry's if you are looking for buy a TV at a very good price. Thumbs up!

pcalchemy
Rating 10/10 5/5
modified review posted Jan-20-2006

I am an experienced online shopper and I have never dealt with a more customer-oriented company like PC Alchemy. They have an outstanding customer support department and they have responded to every email promptly.

I had a problem with my equipment I ordered from them and contacted the manufacturer. I didn't hear back from them and still haven't so I proceeded to contact PC Alchemy. I didn't expect anything and just wanted to let them be aware about this in case there were similar cases among customers. It turned out that I was the only one and PC Alchemy offered to fix the problem for me. In the end, everything is working as good as new.

To give them a rating of a 10 is an understatement and they have earned a loyal customer.

About bptrager

Reviewer Stats

Total Reviews 3
Helpful Reviews
Forum Posts 0
Homepage
Member Since 20-Jan-06
Last visit First visit!

Favorite Stores

Check out all the stores loved by bptrager

  MountAVision Rating 10/10
  Fry's Electronics / Outpost.com / frys.com Rating 10/10
  pcalchemy Rating 10/10

All Stores

Check out all the stores reviewed by bptrager

  MountAVision Rating 10/10
  Fry's Electronics / Outpost.com / frys.com Rating 10/10
  pcalchemy Rating 10/10

Least Liked Stores

bptrager likes these stores the least and has left a poor review for them.

No stores disliked ...

wall street journal logo