1/5

posted Oct-09-2009

I needed couple of items in a hurry so i emailed them and asked if they have the item in stock and if they will be able to ship it soon. The replied soon saying they have item ready to ship and this will ship that day or next day. I ordered at around 3 PM and didn't receive any shipping confirmation. So i emailed them again saying if they can't ship it next day then contact me immediately. Then i emailed again next day morning and received an reply that they made a mistake and they have the wrong item for one of those item. They blamed manufacturer for that and said they would extend discount for next purchase. I was disappointed because they canceled both items without even asking. They charge before they ship. I then replied to them if they can ship the other item that they didn't mention they had a problem with and they never replied to that email. I emailed them my phone number many times and they never called. They phone asks you to email them. They are like ghost shop.

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