1/5

posted Mar-09-2009
I ordered a silver ring on June 4th, 2008. The stated delivery time was "6-8 weeks." After countless e-mails and telephone calls to Canada to prod Louis, the proprietor, _a ring_ (not as pictured when I ordered) arrived - ON OCTOBER 21st, 2008! When I e-mailed to complain about the quality, I received back excuses from Louis about him having to "rush" the job (*16 WEEKS*!) due to a subcontractor having botched something up, etc. He said he would re-do it properly. I sent the original (heartbreakingly poorly done) ring back to him at my expense. Now it is March of 2009: he has my money; he has additional postage I included for the promised re-done Ring; he has the original shoddy ring; I have spent well over $100 in telephone calls to Canada, and there is no sign of the promised re-worked ring. My e-mails go unanswered. Do NOT do business here.
*EDIT* - July 21, 2009:
Today - *512 Days* after placing my order with Celtic Studio - a ring actually resembling what is advertised on their site finally arrived. It was accompanied by a letter referring to how "nasty" my comments here have been, and what a "jerk" I am for having posted them.
Do you want to do business here? Only you can be the judge of that. If you want my advice, based on my personal experience, I would have to say, "It's fine, if you don't mind waiting over a year and a month to finally receive what you ordered, accompanied by some self-serving prose and passive-aggressive abuse."

This review was modified by
bobthedog on July 21 2009 09:51:12 PM