5/5

posted Oct-12-2010

I have had my Stealthmachines computer for a few days now and am happy to say that this computer surpasses my expectations. I am very happy with my buying experience from Stealthmachines. Like many others, I considered numerous other custom computer companies before choosing Stealthmachines. I ended up going with SM due their nice balance on prices, selection, recommendations, customer support, and previous customer feedback.

My buying experience was very smooth as SM responded to all of my questions in a timely manner. I was also given suggestions on the build of my machines based on my current needs and budget. Furthermore, at no point did I feel that I was being sold something that I didn't really need. I very much appreciated the honesty when dealing with Josef.

The build process was about ten days for my computer, which I believe is a reasonable time to make sure that the computer is built and tested properly. The shipping was very fast and the computer arrived in a very secure box, with plenty of padding to protect it during shipment.

I was VERY happy with my computer once I had it set up and running. It was exactly as advertised and actually even surpassed my own expectations! My Stealthmachine is fast, quiet, powerful, and you can tell the quality of the product and the very good work done on it by how stable it runs. I have had ZERO issues with the computer as of today.

So anyways, I am very happy with my computer and am glad I went with Stealthmachines as my custom computer company of choice. I would definitely buy from them again, and I recommend them to anyone who wants a great quality product, and some of the best customer support you are ever going to see.

On a personal note, I'd like to thank Josef, SM's owner, and Brandon (who built my machine) for the great work they did. We had an unfortunate situation happen when I first placed my order on August 31st. Sometime before shipment pickup, my computer was stolen from the hands of Fedex. I was very disappointed and discouraged when I found this out. As you can imagine, something like this requires claims, police reports, and investigations. Instead of having me sit back and wait during this entire process, Stealthmachines built me a brand new computer out of their own pocket. I was extremely grateful for that, and them doing this further justified my decision to choose Stealthmachines because of their awesome customer service track record. During this entire ugly scenario, I was always assured that I was in good hands and that I would be taken care of. Now, of course, I wish this situation had not happened and I would not wish this upon anyone else. However, it is very refreshing to see a company put this kind of dedication to their customer service. Again, thank you SM for taking care of me and for building my dream machine. I look forward to future business with you guys.

- B

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