1/5
posted Jan-22-2008
PLEASE READ! I have NEVER gone online to rate a product or store. NOT ONCE. I recognize that ResellerRatings has a policy about a company writing its own reviews, but after dealing with this company, it is inconceivable how anyone could have a positive thing to say.
I Bought a plasma from them on the guarantee that they were an authorized dealer (lie #1). Contacted the manufacturer only to find out that they were not, and that a warrantee "WOULD NOT" be honored. In attempting to cancel the order so that I could have some time to do some more research, I was told that the TV was shipped already (lie #2), and that there would be a $400 shipping fee. They assured me once again that Pioneer would honor the warrantee and called the Pioneer associate an "idiot" for telling me otherwise. But as an assurance, a "customer service" associate told me that a letter and invoice would be faxed in 2 days guaranteeing that if Pioneer didn't honor the warrantee that a 3-year warrantee would be provided by 123 (lie #3). Never got the fax of course. After HOURS of being on hold (one day from 4-5pm only to have the phone hang up when it became 5), I finally got a hold of a manager who agreed to cancel the order and refund me in "12 days" (lie #4). It's been 3 weeks. By the way, every phone call was ended with an abrupt message from a representative. One sales rep even stated, "I'm not going to waste my time with you any longer. I have more important things to do like selling to buying customers!"
It's near midnight. There's a thousand other things I could be doing. But if this review spares at least one victim I'll certainly rest better at night (while you're at it, go ahead and read about "pricemad" on this site). What a disaster. Again, I will NEVER believe that any of these positive reviews are legit. I'm not finished either; BBB, Attorney Gen, FTC, etc. all need to hear about criminals like these.
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posted Apr-08-2010 
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![Share](javascript:share_rating({"review_body":"Naturally, you want to give the lowest mark for a product\/service that you\u0027re disappointed with. Having said that, I\u0027ve dealt with worse, so I can\u0027t conscientiously give the lowest mark for all aspects of review.<br><br>On the good side, shipping was brisk and arrived in reasonable time (a week after ordering).<br><br>My concern is that I thought I bought a 6.8oz bottle of Nioxin 2 scalp treatment. That is exactly the picture shown. And the price was pretty close to its competitors\u0027 6.8 oz prices. I was surprised that a 3.4 oz bottle was shipped. When I looked at the site again, it turns out that yes, it was a 3.4 oz bottle. Just was a bit upset that the picture (that you can clearly read) is of a 6.8oz bottle.<br><br>The rep did little more than only remind me that they don\u0027t even carry the 6.8oz size, and that the picture \u0022probably should be taken down\u0022. <br><br>I guess my bad for not reading the small (not fine) print. But still pretty deceptive, and not a company big on customer satisfaction. I\u0027ve definitely dealt with better companies who were willing to help out for these kind of mistakes.<br><br>In all, probably not a \u0022buyer beware\u0022, but with the competitive nature of on-line shopping, why in the world would you buy from these guys?","link":"http:\/\/www.resellerratings.com\/store\/Folica_Inc\/comment\/557422#comment557422","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Folica_Inc.jpg","store_name":"Folica, Inc.","username":"blupofol","rating":"1"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"PLEASE READ! I have NEVER gone online to rate a product or store. NOT ONCE. I recognize that ResellerRatings has a policy about a company writing its own reviews, but after dealing with this company, it is inconceivable how anyone could have a positive thing to say.<br><br>I Bought a plasma from them on the guarantee that they were an authorized dealer (lie #1). Contacted the manufacturer only to find out that they were not, and that a warrantee \u0022WOULD NOT\u0022 be honored. In attempting to cancel the order so that I could have some time to do some more research, I was told that the TV was shipped already (lie #2), and that there would be a $400 shipping fee. They assured me once again that Pioneer would honor the warrantee and called the Pioneer associate an \u0022idiot\u0022 for telling me otherwise. But as an assurance, a \u0022customer service\u0022 associate told me that a letter and invoice would be faxed in 2 days guaranteeing that if Pioneer didn\u0027t honor the warrantee that a 3-year warrantee would be provided by 123 (lie #3). Never got the fax of course. After HOURS of being on hold (one day from 4-5pm only to have the phone hang up when it became 5), I finally got a hold of a manager who agreed to cancel the order and refund me in \u002212 days\u0022 (lie #4). It\u0027s been 3 weeks. By the way, every phone call was ended with an abrupt message from a representative. One sales rep even stated, \u0022I\u0027m not going to waste my time with you any longer. I have more important things to do like selling to buying customers!\u0022<br><br>It\u0027s near midnight. There\u0027s a thousand other things I could be doing. But if this review spares at least one victim I\u0027ll certainly rest better at night (while you\u0027re at it, go ahead and read about \u0022pricemad\u0022 on this site). What a disaster. Again, I will NEVER believe that any of these positive reviews are legit. I\u0027m not finished either; BBB, Attorney Gen, FTC, etc. all need to hear about criminals like these.<br><br>","link":"http:\/\/www.resellerratings.com\/store\/123_Buy_Direct\/comment\/358243#comment358243","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/123_Buy_Direct.jpg","store_name":"123 Buy Direct","username":"blupofol","rating":"1"}, "single");){kind=link}