1/5

posted Jan-18-2012

I have found many issues with the Kmart website such as issues related to not enough information listed on your shopping cart prior to purchase, price changes and not honoring price reductions, poor packaging issues, no invoice or return paperwork in or on orders received, not receiving ordered and paid for items, receiving several small and poorly labeled packages from one order, receiving loose clothes just rolled up in a ball in the box, with no packaging material, no communication to customers regarding discontinued or cancelled items/orders, locked payment information with no link for choosing an alternate credit card for payment, receiving the wrong color or the wrong size than ordered without notice,rude and uncooperative customer service representatives, and a myriad of other problems. The only thing that Kmart online has going for them is some of their prices for children's clothes. Because I am on a very strict budget, I may need to purchase clothes from Kmart in the future, but as soon as I can afford it---I'm gone.

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