“Ordered some printer toner from them as they had the lowest price I could find at the time. No problems ordering or paying. Toners arrived in good condition two days later. Happy with the purchase and would order again”
“I ordered a few printers from them in early April as they had the lowest price I could find at the time. No problems with their website or payment process. Printers arrived in good shape two days later. Happy with my purchase and would order from them again.”
“Placed my order for an SSD which they had best had the best price on that I could find. Got email stating order placed and then additional emails showing progress of the order the same and next day. Recd the SSD the NEXT day too.
Nothing bad to say. This is the way things should be when you order online.”
“I have used NewEgg as my primary supplier for computer and printer related items for a long time now. They always ship immediately and I get the items the next day. One time in particular months ago, I did not get a package the next day.
I called them and they told me that the package was indeed delivered and in their records it was shipped to the right address. I knew we did not get it tho. Turned out our building which has many tenants, all have the same address, but different suite#'s. I asked around and sure enough the package was delivered to another company.
What NewEgg did right is to answer the phone and give me all the details I needed about the shipment. Nothing like "we will call you back later", etc, etc, which I have at times run into with other companies we purchase from.
They will continue to have the bulk of our computer related business as long as their pricing continues to be good, which it almost always is.”