1/5

posted Nov-15-2009
Ordered as ASRock motherboard from this outfit, got down to the payment section, and selected PayPal. Instead of directing me to the PayPal checkout, SuperBiiz sends me an email saying 'Please make your PayPal payments to: paypal@ewiz.com'. They actually want me to wire them the money and trust them to send the order! Not likely to happen in this lifetime!
I got this reply from eWiz: 11/18/09 6:01 PM
We apologize that you are unsatisfied with your shopping experience. We are sorry that you didn't feel safe sending your payment through Paypal, as hundreds of customers send payment to us everyday. Please call us at 408-934-2500 and we will be more than happy to resolve this to your satisfaction. Thank you.
My objections remain the same. A reputable business would use PayPal the way it was intended. Wiring money to eWiz through PayPal would be the same as putting cash in an envelope and mailing it. It gives NO assurance that the order will ever be filled. Get your act together at eWiz!

This review was modified by
bilvihur on November 25 2009 04:25:26 AM
“We apologize that you are unsatisfied with your shopping experience. We are sorry that you didn't feel safe sending your payment through Paypal, as hundreds of customers send payment to us everyday. Please call us at 408-934-2500 and we will be more than happy to resolve this to your satisfaction. Thank you.”