bigsmp - User Profile page at ResellerRatings

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All Customer Reviews (2)

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Choice One Digi
Rating 2/10 1/5
modified review posted Apr-26-2004

I ordered a video camera from this company, and the site said that for better service, call the order line. The service rep made several mistakes when taking the order, including the address and credit card number. When everything was straightened out, I waited for my camera and it never came. I called them a week later only to sit on hold, calling NY instead of a toll free number, for 30+ minutes waiting to talk to someone. After being bounced around 3 times, telling them my story (I didn't receive an invoice number because I didn't have paper handy, so I was told to look it up by phone number). They had canceled the order without informing me.

Wells Digital
Rating 8/10 4/5
modified review posted Apr-26-2004

Web site said the item was in stock, and when I called to confirm, the service representative was friendly.

modified review This review was modified by bigsmp on May 06 2004 08:20:55 AM

About bigsmp

Reviewer Stats

Total Reviews 2
Helpful Reviews
Forum Posts 0
Homepage
Member Since 26-Apr-04
Last visit First visit!

Favorite Stores

Check out all the stores loved by bigsmp

  Wells Digital Rating 8/10

All Stores

Check out all the stores reviewed by bigsmp

  Choice One Digital Rating 2/10
  Wells Digital Rating 8/10

Least Liked Stores

bigsmp likes these stores the least and has left a poor review for them.

  Choice One Digital Rating 2/10
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