2/5

posted Jun-27-2010
I have been shopping at this Company for years long before I had a Computer via Phone or sending in a mail order. The last several years this company has gone from a 10 to a -1. I throw away the mails they send me more often than not when they arrive, the free stuff is junk not working or falling apart.
I ordered several items and when I tried to complete the transaction on line it would not let me complete it. Not the first time this has happened, try for 2 years now. I had to call CS and place the order. I was informed that the one part was in stock and the other part of the order would be shipped within a week or two. I have received 2 emais now that the items are not available to high demand. This also has occured on every order I had placed within the last few years. They taut we ship FedEx, thats a joke. FedEx pick up the order and takes it to the USPS who then eventually ships it and delivers it. This Service stinks. Five to 10 days for something that is coming from no more than 40 miles from my house. I had taken advantahe of their free shipping offer by trying out a Service. When I followed all the instructions and sent the required proof it was refused. When calling their Order Department or CS they try to pressure you and I mean high pressure you into buying additional services. They wont take no for an answer until you finally say place my order or I will hang up and you can cancel it. I have 20 plus years of olde Credit Cards on file at the site and can't delete them. I now use google and try to find the same item at other stores. The quality of the merchabdise has also fallen, pants and underwear wear out or the rubber breaks after a few washings, holes in my Jeans after a few washes. This Company is rapidly heading to EXTINCTION with the Dinosaur.