1/5

posted May-17-2012

worst place ive delt with, my remote i bought off them has been glitching, There support system sucks you get one response a day, so dont plan on getting an answer sortly, here is my experiance:

My remote is glitching in the neutral position. I have tried three different speed controls, still the neutral glitching. I have tried to re bind the transmitter and the receiver and still no luck. Any suggestions or a return possible? I really appreciate your help thank you guys



Beau cooper
User
Posted on: 14 May 2012 02:09 PM
this is what its doing. this is both my videos. one with a stock associated brushless system, and a novak super sport system

http://www.youtube.com/watch?v=ybf0Ghn-fUY

http://www.youtube.com/watch?v=k_Scxewfr18



Michael Raiden
Tech Manager
Staff
Posted on: 14 May 2012 06:22 PM
May I have your order number please?




Beau cooper
User
Posted on: 14 May 2012 08:32 PM
I HAVE AN RMA NUMBER OF 1235636, I DO NOT HAVE MY ORIGINAL ORDER # I DONT KNOW IF THAT HELPS.



Beau cooper
User
Posted on: 14 May 2012 08:44 PM
> I HAVE AN RMA NUMBER OF 1235636, I DO NOT HAVE MY ORIGINAL ORDER # I DONT KNOW IF THAT HELPS.
I THINK THAT RMA NUMBER WAS FROM THE SAME ORDER.



Michael Raiden
Tech Manager
Staff
Posted on: 15 May 2012 04:24 PM
I'm sorry but this order contained a Hobbywing combo only. I do not have anything else on file regarding the radio system, sorry. What email was used to place this order?




Beau cooper
User
Posted on: 15 May 2012 04:51 PM
It would be beaucooperhcm@msn.com... Beau Cooper



Michael Raiden
Tech Manager
Staff
Posted on: 16 May 2012 01:23 PM
Was this order back in April of last year?




Beau cooper
User
Posted on: 16 May 2012 01:40 PM
Yes that Date sounds about right it's just been sitting in my Garage . I finally Got a brushless car and it started doing that. Doesn't seam to do it on brushed motors



Michael Raiden
Tech Manager
Staff
Posted on: 17 May 2012 05:47 PM
I'm sorry but this order is out of warranty. The only way to determine the cause is if you had another GT3B system to figure out the problem.




Beau cooper
User
Posted on: 17 May 2012 07:30 PM
Nice answer, "buy" another piece of junk to figure out the problem with your first piece of junk.... This answer deserves negative reviews. I just wish it didn't take three days for you to tell me that.



Beau cooper
User
Posted on: 17 May 2012 07:33 PM
Nice answer, "buy" another piece of junk to figure out the problem with your first piece of junk....This answer deserves negative reviews. I just wish it didn't take three days for you to tell me that.
Not even a trouble shooting offer or anything , "let me help you trouble shoot" nothing what a great company.

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