1/5

posted Nov-14-2008

This company lacks integrity. Placed an order for Kodak Z1012 camera as a gift on 11/08; got confirmation email on 11/10. Got another email on 11/10 telling me to call an 800 number to confirm my order. Called the number and got a recording saying the company was closed and providing business hours. I had called during business hours listed. Sent an email reply telling them I could not get through, that I was disappointed in their system, and that I did not have clarity on what they needed to complete the order. Someone responded via email that they had not processed my order and to call, providing an inaccurate 800 number to phone. Today, during business hours, I phoned and received the same recorded message. Asked them to phone me, and I did not receive a call. Asked them to cancel the order. No indication I was charged. This estore did not provide complete and smooth transaction from placement of order and could not be reached to get the order complete. Going with another, reputable company and encourage others to do the same.

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